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Returns & Exchanges
If your purchase isn't quite right, you have 28 days from the date of receipt to return your items for a refund or exchange, provided they are in original condition.
1
Initiate Return
Visit our online returns portal and enter your order number and email address to start the process.
2
Pack Your Items
Place the items in their original packaging with all tags attached to ensure a smooth return process.
3
Label and Post
Print your prepaid return label, attach it to the parcel, and drop it off at your nearest authorized collection point.
4
Receive Refund
Once we receive and inspect your return, your refund will be processed to your original payment method within 10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing